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echoMountain utilizes Mercury SiteScope® to ensure infrastructure availability and performance across a wide range of hardware, operating systems, applications and technologies. Mercury SiteScope® is the industry’s first and leading agentless system monitoring solution designed to ensure the availability and performance of distributed IT infrastructures — e.g., servers, operating systems, network devices, network services, applications, and application components. This proactive, Web-based infrastructure monitoring and network monitoring solution is lightweight, highly customizable, and doesn't require high overhead agents on your production systems. With Mercury SiteScope, you gain the real-time information you need to verify infrastructure operations, stay apprised of problems, and solve bottlenecks before they become critical.
echoMountain Managed Enterprise Monitoring Services continuously monitors the availability of your company’s business critical systems and network services including URL and URL sequences and sends alerts when failures occur. Key business systems can be monitored 24x7. echoMountain offers easy, self-service administration via a web browser interface that can monitor over 65 different targets for critical health and performance characteristics such as utilization, response time, usage and resource availability. Thresholds can be set that enable you to receive proactive alerts before end users experience problems. SiteScope also specializes in Website monitoring and Website management with powerful features such as URL content monitoring, URL sequence monitoring and link checks.
SiteScope includes standard notification methods such as e-mail, pager, and SMS devices. It also offers additional notification methods such as post and database alerts. Plus, it can automatically generate a management report and alert different people depending on the severity of a problem.
Following an alert, SiteScope can take action automatically using packaged or custom corrective action scripts. Restarting servers, clearing disk space and executing commands are all corrective actions that are included in SiteScope's packaged corrective action scripts. SiteScope also supports the use of regular expressions thereby offering superior flexibility in scripted actions.
SiteScope's built-in management reports provide daily, weekly, and monthly summaries of monitor readings, allowing administrators to identify usage trends, diagnose bottlenecks, and make long-term plans for system changes and upgrades. Management reports can be viewed on-line via secure URL or SiteScope can automatically send them to a list of e-mail addresses. Administrators can schedule management reports to be generated during off-peak hours. Collected data can also be sent to most databases providing the flexibility to integrate with other reporting packages. |
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