Overview

Our On Demand Experts Professional Services compliment our world-class data center services by providing you with an industry leading expert team to assist your team's management of your application infrastructure and your overall business goals. Our Professional Services provide on-demand database and systems administration, networking, performance analysis and tuning, monitoring, and overal systems configurations to meet your business needs by providing accurate and timely responses to your support requests.

echoMountain provides 24x7x365 technical support services.

Our Expertise

• Systems Administration expertise in Red Hat Linux, Microsoft Windows, Sun Solaris, and Novell SuSE
• Database Administration in Oracle, MySQL and Microsoft SQL Server
• Application Infrastructures utilizing J2EE (BEA WebLogic, JBoss, Tomcat, JRun), and .NET technologies

On Demand Experts Services

The following are examples of the type of professional services covered by our On Demand Experts service.

• Database Server Administration
• Application Server Administration
• Performance Analysis
• Capacity Management
• Fault Management
• Service restarts
• Customer Application Configuration
• Customer Application Configuration Issues
• Analysis and/or resolution of Customer content, bugs, defects or errors
• Application installations and configurations
• Systems Administration
• Customized Network Configurations
• VPN Tunnel Configuration
• Remote Customer Site Network Connectivity Issues
• Configuration of Customer Email client software such as Outlook, Eudora, or Thunderbird
• Application Connectivity Issues to external services
• Scheduled Job Configurations
• Customized Reporting
• Clustering and Load balancing Configurations
• Disaster Recovery Planning
• J2EE/.NET application infrastructure administration